The smsarena.es service is used only for sending short messages (SMS) to recipients who belong to supported mobile networks of countries listed in the "pricing" page of smsarena.es. Changes to supported networks are likely to induce changes and affect the general operation of smsarena.es. The delivery report is also affected by the operation of mobile networks. In each case smsarena.es will make every effort to provide reports on service delivery of SMS sent via smsarena.es. In countries where mobile number portability (phone number transferred from a mobile network to another) applies, it may not always be feasible to deliver SMS and/or provide delivery reports.
Smsarena.es services include - sending and receiving of SMS and emails. Smsarena.es services are described on the smsarena.es website or wherever they are offered or are self-explanatory. In the pages described you will find the scope, duration of the offered usage and special conditions, as well as the price and payment terms, if any. Requesting a service from smsarena.es constitutes placing a binding order with smsarena.es. If smsarena.es accepts this order, you will receive a confirmation of acceptance from smsarena.es or a respective behavior. When smsarena.es accepts your order and payment is secured, you may immediately use the requested services. Smsarena.es services are subject to constant change as smsarena.es aims at the up-to-date functionalities and the offering of latest trends and features. Therefore, the services currently offered and retrievable, as well as the contents you store will not be available to an unlimited extent or for an unlimited period of time. Should smsarena.es make a change within the scope of the effective contractual relationship, you will be informed accordingly by smsarena.es, complying with any stipulated notice period.
You are responsible for accessing the smsarena.es service. Access may require payment of fees / charges to third parties (ex. internet service providers, PayPal, bank institutions). You are solely responsible for the payment of relevant fees / costs. Furthermore, you are solely responsible for your own equipment with the necessary technological means allowing access to smsarena.es.
You are not allowed to make any payments by using unauthorized means. Smsarena.es is not obligated to provide or render the services prior to the receipt of the fee applicable to the service.
By subscribing to smsarena.es you must agree to: a) provide true, accurate, up-to-date and complete information concerning the data requested by smsarena.es in the registration form for accessing the content/services of www.smsarena.es and b) maintain and update the registration data in order to be accurate, reliable, up-to-date and complete. Smsarena.es cannot guarantee the correctness and completeness of the data provided by you or other users.
When you decide to delete your account, smsarena.es will not return to you any available/unused credit.
Accidental deletion of your account, even if you register again with same details immediately after, will still cause the loss of available credit.
An SMSARENA.ES account can be deleted any time. A new account with the same MSISDN can be created again at any time after the account has been deleted. However, each MSISDN will only receive the SMS bonus once with the first registration.
When your mobile number is verified, it becomes the username of your registration.
You remain solely responsible for all activities that occur under your personal password, name, and general use of your account. You are solely responsible for the careful use of your account. Furthermore, you agree to immediately notify smsarena.es for any unauthorized use of your account as well as any potential security breach. Smsarena.es is not responsible for any damage or injury resulting from the inability of you to respect and follow this provision.
You should keep your login details safe and protect them from third-party access. Third parties should not use your account. You are responsible each time your account is accessed, allows third parties to use it or your login details are unprotected. In any such event, each service subject to payment used via your account – i.e. when your username and password have been used for login – will be charged to you. The same applies if you are automatically logged in by your browser, mobile phone etc., and a third party subsequently gains access. Even if your account has been used by a third party, with or without your knowledge and/or your intention, you shall be held responsible for the transmission or making available of prohibited contents or the illegal use of smsarena.es services in violation of these conditions or of applicable legal provisions.
If you become aware that third parties have access to your login details, you should immediately make a request to smsarena.es to block your account.
Smsarena.es reserves the right to change charges of SMS termination without notice. Any changes in the operation of the mobile network operators or telecommunications services partner organizations can lead to changes in the pricing of SMSARENA.es. Similarly there may be changes in the compatibility of the smsarena.es service with any of the mobile telephony networks of the supported countries.
The entire content of smsarena.es including, the service creation, texts, news, graphics, photographs, illustrations, pictures, services, and generally any kind of file is copyright protected and governed by national and international copyright law, except those explicitly recognized rights of others. Therefore, any reproduction, republication, copying, storage, sale, transmission, distribution, issuance, execution, download, translation or modification in any way is forbidden without the express prior written consent of Smsarena.es.
It is expressly agreed hereby that in case smsarena.es is brought against any actions, claims, administrative or judicial action arising from any form of violation of any visitor/user/member, he /she undertakes both to intervene in such action arising process and to indemnify smsarena.es if forced to pay compensation or other expense.
The Agreement is governed by the provisions of American Law, the Rules and Directives of European law and relevant international provisions, construed in accordance with the rules of good faith, business ethics and the economic and social purpose of the Law. If any provision is found contrary to the law and therefore void or voidable, shall automatically be ineffective, but in no way will affect the validity of other conditions. No modification of the terms of this contract will be taken into account and be a part of it, unless expressed in writing and incorporated in it.
Any change to software may result in significant, unforeseen faults in its functions or the functions of other software or hardware (e.g. the mobile phone or mobile phone network). In this respect you shall bear the sole risks and responsibility. You shall not make any attempt to develop or execute programs (scripts, robots, viruses, etc.) which might change the process and functions of smsarena.es services e.g. change or bypass your interface.
Abandoned are accounts that have no activity for 12 calendar months and more.
When you purchase directly from SMSARENA.ES you will be entitled to a cancellation period of fifteen (15) days ("Refund Period") unless you have made use of the Paid-For-Products in any way, in which case this "Refund Period" will be extinguished and your purchase cannot be cancelled or refunded.
Outside of the “Refund Period” no purchase can be cancelled or refunded.
If you believe that SMSARENA.ES has charged you in error, you must contact SMSARENA.ES within 30 days of such charge. No refunds will be given for any charges more than 30 days old.
This refund policy does not affect your statutory rights.
You can contact SMSARENA.ES via email at firstname.lastname@example.org and via telephone at +34 911239736. The adress of SMSARENA.ES is the following: Avda. Menéndez Pelayo 67, local 6, 28009, Madrid, Spain.