{"id":9681,"date":"2020-05-18T12:34:10","date_gmt":"2020-05-18T10:34:10","guid":{"rendered":"https:\/\/wp.smsarena.es\/?page_id=9681"},"modified":"2021-05-27T15:29:36","modified_gmt":"2021-05-27T13:29:36","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.smsarena.es\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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1. Introduction<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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SMSARENA.ES is a fully featured Bulk SMS platform, provided and supported by M-STAT SA (hereinafter \u2018The Company\u2019), which is a\u00a0leading A2P company providing integrated mobile solutions and value-added services to the Greek and International market.<\/p>

The Company assures providing its services with full respect for the personal data communicated to it and processing all data relating to natural persons in full compliance with the principles of lawfulness, fairness, transparency and accuracy of the information held. It also guarantees the confidentiality, integrity and availability of the data processed. The Company is fully compliant with the relevant, current legislation on data protection.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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2.Processing\n\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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(a) Data collection<\/p>

SMSARENA.ES collects only the personal data needed for the execution of the service, as provided by the users in their capacity as controllers.<\/p>

The data SMSARENA.ES collects include:<\/p>

– The mobile number of the user \/ member<\/p>

– The Personal Password<\/p>

– The PayPal ID (if purchases are made via PayPal)<\/p>

– The saved texts<\/p>

– Statistics – Message History<\/p>

– The mobile phone numbers of other users<\/p>

– Invoice information<\/p>

– Data provided by the bank when purchase of credits is made through a bank deposit.<\/p>

For the rest, M-STAT acting as an intermediary does not interfere with the content of the messages about to be sent.<\/p>

M-STAT has appointed specific persons to collect data.

b) Use

The personal data collected by the Company serve exclusively the performance of the task assigned to M-STAT.\u00a0www.smsarena.es<\/a>\u00a0stores the messages sent by users\/members in order to allow them to use those messages, as well as for communication and service improvement purposes. The principal purpose of SMSARENA.ES is the sending to end users of mobile telephone devices of the messages the users of SMSARENA.ES want to send.

c) Storage, security, deletion<\/p>

\u00a0The Company makes every effort to ensure that the personal data it collects are protected against accidental and unlawful intrusion, alteration and destruction and against any other illegal action. For this purpose, the Company is ISO 27001 certified and uses all the available high-standard means and security systems. The data is stored on proprietary servers in the company’s datacenter, which operates in an ISO 27001 certified collocation service provider in Attica. All company systems are protected by firewall while encryption is used when storing and transferring data.<\/p>

The personal data provided by the Bulker user, is retained by the Company by default for six months from their introduction into the system and subsequently deleted or anonymized. The user has the right until the last day of the 6-month period to save the data he has transmitted. If, however, you want to keep the data for more than one year, you can do it from your account in the top right of the screen by clicking the username and then “Account Settings”. The user has the right to save the data he has forwarded to Bulker thru the last day of the year.<\/p>

\u00a0\u00a0Under no circumstances does M-STAT undertake to keep data on behalf of the user with the latter being relieved from the obligation to keep copies of those data. Therefore, in the event of a loss or any other breach of data in M-STAT systems, the Company cannot be held responsible because the user has not kept copies of their data.<\/p>

\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0In the event the contract arrives to an end whatever the reason is, the data is returned to the customer within 48 hours from the notification of the termination of the contract and is then completely deleted from the Company’s systems (or anonymized) apart from the data the law expressly provides it should be retained for a longer period (ex. the data needed for the realization of the communication is retained for 12 months).

The same applies in case M-STAT changes the privacy policy of smsarena and the customer does not agree with the new policy.<\/p>

\u00a0\u00a0\u00a0\u00a0 In case of an inactive account for reasons of clearance data is kept for 14 months and is then permanently deleted. Accounts which have a credit are exempted as they are not considered as inactive.<\/p>

\u00a0\u00a0In the case of “links” to other sites,\u00a0www.smsarena.es<\/a>\u00a0is not responsible for the terms and conditions for the management and protection of personal data they follow.

d) Disclosure<\/p>

The Company does not disclose to third parties the data collected by SMSARENA.ES. However, access to the data held may be given at the request of the competent authorities where they have followed the legal\u00a0procedures. The Company will not use sub-processors for the processing purposes unless it has first obtained the written (or digital) consent of SMSARENA.ES\u2019s users. In this case, the Company undertakes to contract with sub-processors with strict data protection conditions. All staff of M-STAT are bound by confidentiality even after the termination of the contract linking each employee to the Company.<\/p>

SMSARENA.ES\u00a0does not transfer data outside of the EEA.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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3. Safety measures\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The Company has appointed a Data Protection Officer (DPO). It also takes all the physical, technical and organizational measures to secure data and access to it.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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4. Cookies\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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About cookies<\/strong><\/p>

Cookies are small text files that contain information stored in your computer’s web browser while browsing the SMSARENA.ES website and can be removed at any time. We use cookies for the best possible operation of SMSARENA.ES, your correct browsing, linking and moving to the pages. We also use cookies to analyze how visitors use SMSARENA.ES how they are browsing, or whether they are experiencing a problem in order to fix it, and to improve the structure and content of smsarena.es.<\/p>

What information do we collect?<\/strong><\/p>

The cookies and the information collected through them are divided into the following categories:<\/p>

\u00a0Absolutely necessary cookies<\/strong><\/p>

The absolutely necessary cookies are essential for the proper operation of smsarena.es. They allow you to navigate and properly use the site features as well as to authenticate you when logging in. Without these cookies we cannot provide effective operation of SMSARENA.ES.<\/p>

Functionality cookies<\/strong><\/p>

These cookies are not essential but they enhance your use of the website. They allow SMSARENA.ES to remember your choices and help you while browsing SMSARENA.ES. Without those cookies your use of SMSARENA.ES might be affected. SMSARENA.ES uses navigation cookies, usability error reporting cookies and application customization cookies.<\/p>

\u00a0Targeting Cookies<\/strong><\/p>

SMSARENA.ES uses Google Analytics for statistical purposes. However, Google Analytics may use your information to provide you with ads when browsing in other websites. SMSARENA.ES also uses referrer cookies which allow for monitoring the webpages already visited.<\/p>

\u00a0You can completely delete cookies by following the instructions below, depending on the browser you are using:<\/p>