28 May
Τhe ideal solution for bars and restaurants
Managing a bar or restaurant along with the excellent customer service in the era of covid-19 is not an easy task. Crowding at peak hours is inevitable. Fast and good service is a real challenge. There are many channels that help in proper and secure communication between businesses and customers. The most well-known communication channels are e-mails, digital & social media.
But none of these are as effective as SMS Marketing.
With an average readability of up to 90%, SMS dominates in the communication between clients and businesses!
See below a few tips for your bars or restaurants that will help your SMS Marketing campaigns:
- Customer Information: Inform your customers via SMS that you have opened and are waiting for them to visit you, following all the health and safety rules as they have been set. Mention in the message the exact opening hours and the contact numbers for their reservations.
- Reservations and booking confirmations: Send SMS with all the details of their reservation as well as a reminder the day before. This kind of information substantially upgrades you service.
- Promotions: Reward your customers with special or limited time offers. Such promotions are effective, increase customer response and attract new ones.
- Event invitation: In case you are organizing an event or you have a venue, SMS is the ideal communication channel. State the date, time, event theme and encourage them to make a reservation through a relevant link to a registration form.
- Other useful information: SMS is the best channel of communication for any other news that concerns your customers. For example, you can send a message with your new online menu so that your customers can see in detail the descriptions and prices of your dishes or photos from your renovated space.
Our platform provides top features for impeccable SMS campaigns.
- Personalized SMS: Include in the SMS the name of the recipient or any other data that concerns your customers (address, date of visit or last order) and increase you campaign efficiency.
- Rich SMS: Create unique landing pages with interactive content (images, videos, coupons, promo codes) and embed them in your SMS.
- Validity Period: Choose how long the SMS will be valid so that they are not delivered at inappropriate time that may be annoying.
- Delivery Reports: Monitor the performance of your campaign with detailed messaging reports (delivered, wrong number, etc.) once after each submission
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SMSArena is a fully featured bulk SMS platform that enables businesses to send SMS to their customers with the lowest cost. We offer high-quality SMS routes for all Spanish operators, great flexibility in SMS packages and a “best price” guarantee in order to make you feel 100% safe about your choice.
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