14 Jan
SMS Marketing trends 2021
It is a fact that the use of bulk SMS in 2020 has increased dramatically! The contactless communication imposed by COVID-19 contributed significantly to this increase.
Smartphones & tablets are now the main sources of traffic to e-shops, according to Adobe.
Statista predicts that by 2021, more than half of e-commerce sales in the US will come from smartphones and tablets.
Main Benefits
See below a few tips that can help your business stand out in SMS Marketing during 2021:
- Customer Care: Order confirmations, delivery methods and order status are just some types of bulk sms that can be sent as part of your customer care activities.
- Branding: More and more companies will use SMS as a Branding channel reaching new customers.
- Integration with other communication channels: SMS will be increasingly integrated with other communication channels such as e-mail, social media and blogs, enhancing the effectiveness of digital campaigns.
- Loyalty programs: Creating long-term relationships with customers is crucial for any business. That means for SMS messages, reward offers to VIP customers and SMS messages with codes for collecting points.
Features
SMSArena offers various features that you can take advantage of! Let’s see some of them:
- Connect your application through the developer-friendly HTTP API and send automated SMS from your website or CRM application.
- Create personalized lists and send SMS including recipient’s name for more personalized communication.
- Enrich your campaigns with links to your blogs, Newsletters and Social Media pages.
- Engage your customers by providing a great user experience with visual and interactive content.
Related Post
SMSArena is a fully featured bulk SMS platform that enables businesses to send SMS to their customers with the lowest cost. We offer high-quality SMS routes for all Spanish operators, great flexibility in SMS packages and a “best price” guarantee in order to make you feel 100% safe about your choice.
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Awarded Top 5 A2P